Contact Us
Communication is vital for our community. Whether you have a question about a specific report, need technical support, or want to partner with us, our team is ready to assist you.
General Support
For questions about using our platform, account issues, or general inquiries.
support@fakeshops.onlineSecurity & Fraud
To report a new scam site, dispute a listing, or report security vulnerabilities.
security@fakeshops.onlinePartnerships
For media inquiries, API access, or collaborative consumer protection projects.
partners@fakeshops.onlineLegal & Privacy
For GDPR requests, data privacy concerns, or legal documentation inquiries.
legal@fakeshops.onlineFrequently Asked Questions
Before reaching out, you might find an instant answer to your question here:
- How do I report a site? Use the search bar on our homepage. If the site is unknown, our system will automatically begin an analysis.
- Can I dispute a "Dangerous" rating? Yes. If you are the owner of a site and believe our analysis is incorrect, please email our security team with proof of legitimacy.
- Is your API available for public use? We offer API access to security researchers and non-profit organizations. Contact our partnership team for details.
Average Response Time
We strive to respond to all inquiries within 24-48 business hours.
FakeShops Online Team | Dedicated to Consumer Safety Worldwide